Customer Service
We hold ourselves to the standard of service we would hope to receive, and continuously strive for excellence.DESCRIPTION
About:
The TATONKA City Trail 19 - Black is a versatile all-rounder for every day. The City Trail 19 is The perfect size for an everyday daypack, and with The Vent Comfort back system it also offers The necessary carrying comfort. The features include a padded pocket for a 15.4-inch laptop, sewn in so that The laptop does not touch The ground when The backpack is put down. A zippered front pocket, attached zippered pocket in The main compartment, key holder and mesh side pockets keep everything you need to take with you organized, and The elastic spider on The front not only serves as an eye-catcher, but also keeps one or two things in place. The backpack has a PFC/PFAS-free DWR finish.SHIPPING & RETURN
B2C DELIVERY
- Dispatch: Within 24 Hours
- Free shipping across all products on a minimum purchase of £50.
- International delivery time - 7-10 business days
- Easy 30 days returns and exchanges
- For normal orders under £50 there is a shipping charge of £5.99, and for letterbox sized orders (i.e. Royal Mail Large Letter) there is a shipping charge of £3
RETURNS
If you do not like the product you can return it within 15 days - no questions asked. This excludes bodysuits, swimwear and clearance sale items. We have an easy and hassle free return policy. Please look at our Delivery & Returns section for further information.
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- Fast DeliveriesOrders received before 10am are normally shipped on a next working day service. If its going to take longer – we will tell you.
- No MOQ'sWe know that business is agile so we aim to be flexible by offering no minimum order quantities on the majority of our products.