Returns + Refunds
Returns info
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return
To start a return, please can contact us at sales@newheights.co.uk
Please note that returns will need to be sent to the following address: New Heights Distribution, 1 Todd Square, Livingston, Scotland, UK EH54 5EF