Customer Service
We hold ourselves to the standard of service we would hope to receive, and continuously strive for excellence.DESCRIPTION
Based on HONOAKARI’s patented structure, it is designed to fit snugly into the MugPo500/FLAT.
The fins, carefully calculated and arranged using combustion engineering, swirl the flame to increase heating efficiency.
The swirling flame shifts the heat energy associated with combustion to radiant heat (blue flame turns into a luminous red flame), contributing to more efficient heating.
In addition, it suppresses the generation of CO.
No assembly required. Just pour in the alcohol and light it.
SHIPPING & RETURN
B2C DELIVERY
- Dispatch: Within 24 Hours
- Free shipping across all products on a minimum purchase of £50.
- International delivery time - 7-10 business days
- Easy 30 days returns and exchanges
- For normal orders under £50 there is a shipping charge of £5.99, and for letterbox sized orders (i.e. Royal Mail Large Letter) there is a shipping charge of £3
RETURNS
If you do not like the product you can return it within 15 days - no questions asked. This excludes bodysuits, swimwear and clearance sale items. We have an easy and hassle free return policy. Please look at our Delivery & Returns section for further information.
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- Fast DeliveriesOrders received before 10am are normally shipped on a next working day service. If its going to take longer – we will tell you.
- No MOQ'sWe know that business is agile so we aim to be flexible by offering no minimum order quantities on the majority of our products.