Customer Service
We hold ourselves to the standard of service we would hope to receive, and continuously strive for excellence.DESCRIPTION
The Big Pannier model with its 25 litres lives up to its name: You want to go far without having to do without important luggage? Then these panniers are made just for you! Their large capacity and easy mounting on the back of the bike make them the ideal companion for long-distance rides as well as for your everyday use.
Made from durable 420D TPU Nylon, with high frequency sealed seams, this 100% waterproof pannier is packed with features that make your rides more efficient. The bag features a roll closure with safety straps on the top, and a removable, padded, inner compartment made of 210D Ripstop- Nylon, which is coated with Nylon 210D for complete watertightness. It also features a one-hand-quick-release system and a double attachment hook for improved stability that can be rotated. With its 25-litre capacity, the Big Pannier has enough space for a 17? laptop (14? on the Little Pannier 13L model).
SHIPPING & RETURN
B2C DELIVERY
- Dispatch: Within 24 Hours
- Free shipping across all products on a minimum purchase of £50.
- International delivery time - 7-10 business days
- Easy 30 days returns and exchanges
- For normal orders under £50 there is a shipping charge of £5.99, and for letterbox sized orders (i.e. Royal Mail Large Letter) there is a shipping charge of £3
RETURNS
If you do not like the product you can return it within 15 days - no questions asked. This excludes bodysuits, swimwear and clearance sale items. We have an easy and hassle free return policy. Please look at our Delivery & Returns section for further information.
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- Fast DeliveriesOrders received before 10am are normally shipped on a next working day service. If its going to take longer – we will tell you.
- No MOQ'sWe know that business is agile so we aim to be flexible by offering no minimum order quantities on the majority of our products.