Customer Service
We hold ourselves to the standard of service we would hope to receive, and continuously strive for excellence.DESCRIPTION
The Fizan Ice/snow crampons are easy to wear thanks to their silicone structure that makes them adaptable to any type of footwear. The comfortable polyester velcro strap, on the upper part, allows adjustment and is decorated with the embroidered Fizan logo. The tips of the crampons are made of stainless steel to ensure better durability, avoiding corrosion.
The packaging is made with eco-sustainable and easily recyclable materials. Inside we find a pair of crampons, a convenient bag to store the product after use and an instruction manual, which we recommend you read for correct use and maintenance. In the last slide, through some figures, the correct way to wear the crampons is shown. Based on the size chosen, the color varies: light blue S, orange M, black L, and green XL.
SHIPPING & RETURN
B2C DELIVERY
- Dispatch: Within 24 Hours
- Free shipping across all products on a minimum purchase of £50.
- International delivery time - 7-10 business days
- Easy 30 days returns and exchanges
- For normal orders under £50 there is a shipping charge of £5.99, and for letterbox sized orders (i.e. Royal Mail Large Letter) there is a shipping charge of £3
RETURNS
If you do not like the product you can return it within 15 days - no questions asked. This excludes bodysuits, swimwear and clearance sale items. We have an easy and hassle free return policy. Please look at our Delivery & Returns section for further information.
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- Fast DeliveriesOrders received before 10am are normally shipped on a next working day service. If its going to take longer – we will tell you.
- No MOQ'sWe know that business is agile so we aim to be flexible by offering no minimum order quantities on the majority of our products.