Customer Service
We hold ourselves to the standard of service we would hope to receive, and continuously strive for excellence.DESCRIPTION
is a lightweight plate when you are counting the grammes and handy to carry with you for meals in the great outdoors. All KUPILKA® outdoor vessels are made from Kareline® Natural Fibre Composite material; the biomaterial (the wood comes from certified forests in Finland) and the products are manufactured in Finland using EKOenergy in a carbon neutral production process.
The wide operating temperature (-30 °C / 100 °C), together with the resistance of the material, provides a durable product that will last for many years and help reduce overall carbon footprint. At the end of its life span the product can be recycled, incinerated for heat energy, or returned to the manufacturer for re-use. KUPILKA packaging is made from recycled cardboard, which can be recycled or burned. Ideal for outdoor dining, camping and backpacking, it combines low weight, lasting durability and eco-conscious manufacturing.
SHIPPING & RETURN
B2C DELIVERY
- Dispatch: Within 24 Hours
- Free shipping across all products on a minimum purchase of £50.
- International delivery time - 7-10 business days
- Easy 30 days returns and exchanges
- For normal orders under £50 there is a shipping charge of £5.99, and for letterbox sized orders (i.e. Royal Mail Large Letter) there is a shipping charge of £3
RETURNS
If you do not like the product you can return it within 15 days - no questions asked. This excludes bodysuits, swimwear and clearance sale items. We have an easy and hassle free return policy. Please look at our Delivery & Returns section for further information.
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- Fast DeliveriesOrders received before 10am are normally shipped on a next working day service. If its going to take longer – we will tell you.
- No MOQ'sWe know that business is agile so we aim to be flexible by offering no minimum order quantities on the majority of our products.