Customer Service
We hold ourselves to the standard of service we would hope to receive, and continuously strive for excellence.DESCRIPTION
This high-performance sombrero is crafted using HYDROMAXX, a Bluesign certified 2.5-layer waterproof and breathable membrane engineered to keep water out while allowing moisture vapors to escape.
Tested to withstand an impressive 10,000 mm of water resistance and 10,000 g/m²/day breathability, it ensures reliable protection in wet conditions without compromising comfort. The fabric is made from recycled polyester, also Bluesign certified, highlighting a commitment to sustainability.
By utilizing recycled materials, this hat delivers top-tier technical performance while reducing environmental impact through lower energy consumption, decreased landfill waste, and minimized reliance on petroleum. Lightweight and durable, this waterproof hat is designed to provide dependable weather protection with an eco-conscious approach, making it an excellent choice for outdoor enthusiasts seeking both functionality and sustainability.
SHIPPING & RETURN
B2C DELIVERY
- Dispatch: Within 24 Hours
- Free shipping across all products on a minimum purchase of £50.
- International delivery time - 7-10 business days
- Easy 30 days returns and exchanges
- For normal orders under £50 there is a shipping charge of £5.99, and for letterbox sized orders (i.e. Royal Mail Large Letter) there is a shipping charge of £3
RETURNS
If you do not like the product you can return it within 15 days - no questions asked. This excludes bodysuits, swimwear and clearance sale items. We have an easy and hassle free return policy. Please look at our Delivery & Returns section for further information.
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- Fast DeliveriesOrders received before 10am are normally shipped on a next working day service. If its going to take longer – we will tell you.
- No MOQ'sWe know that business is agile so we aim to be flexible by offering no minimum order quantities on the majority of our products.