Terms and Conditions


We will endeavour to have those items that are available to buy on our site. Occasionally we may be unable to supply a particular item and we will notify you as soon as possible.


How to Order

We use WorldPay to process your payments. All orders can be placed online through the website. Please do not email your card details, no responsibility can be taken for the security of your details if given this way. 

All orders subject to availability.

You can pay either by Visa, MasterCard, Maestro or Switch Solo. We do not accept American Express, cheques, cash, postal orders or gift vouchers. It is imperative that you provide the cardholders name as it is shown on the card; and the address exactly as it appears on the card statement. Card fraud is illegal and perpetrators will be prosecuted in all cases. 

We do not collect financial information on purchases.



Free shipping on all B2C orders over £29.99 to England, Scotland, Wales and N. Ireland.


Pricing Policy

All products are in pounds sterling and include UK VAT at the prevailing rate. All prices are subject to change without prior notice.


Other Sites, Advertisements and Links

New Heights excludes all liability for any illegality arising from or error, omission or inaccuracy in material created and submitted by third parties. This website may contain links to other websites which are not under the control of and are not maintained by New Heights.

New Heights is not responsible for the content of websites that are referenced or linked on this website.  New Heights provides these links for your convenience only but does not necessarily endorse the material on these websites. 



The contents of this site are owned by New Heights; reproduction strictly by permission only.


Exclusion of New Heights Liability

The content of this website is only for information purposes only; we are not offering advice towards any action or decision you may take. 


Facebook Promotions/Competitions

Our promotions/competitions are in no way sponsored, endorsed or administered by, or associated with, Facebook. Carriage will be free. We will ship to the mainland UK, unless special arrangements are made, which may incur carriage fees - this will be assessed on a per case basis. There is no entry fee or requirement to purchase to participate. The winner(s) will be chosen at random by computer software and then they will be notified. The winner(s) have 7 days following the competition's end while they are eligible to claim their prize. Our decision in respect of all matters to do with the competition will be final and no correspondence will be entered into. Entry into this promotion/competition will be deemed as acceptance of these terms and conditions.